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Terms and Conditions

Please review these terms and conditions carefully.

Data protection:

We will be used your booking data principally to meet your requirement.

We retain the data you provide from time to time, including your purchase history and data we collect when you our services and facilities. your data may be used for: accounting, billing, audit, immigration and customs control, safety, security, health, administrative and legal purposes, statistical and marketing analysis, operation and frequent flyer programs, system testing maintenance and development, customer relations and to help us in any future dealing with you.

We take the security of your data very seriously and we will do our best to keep the information you give to us secure.

General condition of carriage for passengers.

When you buy a ticket to travel with us you inter into a contract of carriage, the contract is covered by:

  • The condition in your ticket or itinerary and receipt
  • All tariff and text which apply
  • Our regulations

Reservation

You must be care when make reservation by our flights:

  • Time limit for payment of the fare
  • You need to reconfirm your reservation and issue your ticket at the following time limits:
    Departure of the first segment T/L According to the date of PNR creation
    1 Day To 3 Days 12 hours
    3 Days To 7 Days 48 hours
    8 Days To 15 Days 5 days 
    16 Days To 30 Days 10 days
    1 Month To 2 Months 20 days
    2 Months To 3 Months 1 month
    3 Months Or More 40 days

    We assure you to reconfirm, issue and pay your ticket at the time limits mentioned above trying to keep our seats opened for our dear passengers.
    and if you don't do that we are sorry to inform you that your reservation well be cancelled.

Check in and booking:

You must check in by the check-in deadline ( 2 hours before departure at least )

  • You must arrive at the boarding gate on time
  • We are not liable if you fail to meet deadline

Flight cancellation and long delays:

Our flight may be delayed or cancelled if these happen, it does not give you any additional contractual rights.
We will try to advice you to your contact and we will:
Re-routing, under comparable transport condition to the final destination
   Or
A refund payable to the person who purchases the ticket this applies to the part or parts of the journey not flown.


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